The following materials are from CMF.
***********************************************************
Congressional Management Foundation - CMF has been researching the use of technology in congressional offices for over a decade which has produced a series of reports.
Communicating with Congress: Recommendations for Improving the Democratic Dialogue
by Tim Hysom
December 15, 2008
After nearly 10 years of research, outreach, and study of the communications between citizens and Congress, CMF released recommendations for all stakeholders and suggested improvements to the structure and processes for managing congressional communications.
Communicating with Congress: How the Internet Has Changed Citizen Engagement
by Kathy Goldschmidt and Leslie Ochreiter
June 10, 2008
To understand how citizens are communicating with their Members of Congress and what motivates them to do so, CMF partnered with Zogby International to conduct a nationwide survey of citizens to address their methods, reasons, and expectations with regard to their communications with Capitol Hill. The resulting report discusses the results of this research with over 10,000 citizens.
***********************************************************
More at the link at left.
